

FREQUENTLY
ASKED QUESTIONS
Got A Question? Try Below or Reach Out.
At Gibson’s on Central, we’re passionate about helping our customers create spaces that feel beautifully lived-in. With years of interior design expertise behind our showroom, our team offers insightful advice, styling tips, and product knowledge to guide you every step of the way.
From understanding furniture scale and materials suited for your home and your needs, to tips on layering textures, lighting, and accessories, we love sharing what we know. Our FAQ section is designed to answer common questions, simplify your shopping experience, and inspire confidence as you design your home.
GENERAL INFORMATION
Where is Gibson’s on Central located?
We are located at 2646 Central Ave, St. Petersburg, FL 33712 in the Grand Central District of Downtown St. Petersburg, FL. Our boutique showroom is surrounded by local shops, cafés, and galleries—an inspiring destination for exploring luxury furniture and curated home goods.
What products do you offer?
We carry a refined mix of luxury furniture, home décor, rugs, art, lighting, accessories, and custom-order pieces curated to reflect our signature organic-modern style.
Do you offer design assistance in-store?
At Gibson’s on Central, our in-store design experience goes beyond shopping — it’s about transforming your home with intention and style.
Our trained sales associates are well-versed in furnishings, spatial planning, and design composition, offering personalized guidance to help you create beautifully balanced interiors for $50/hour.
Whether you’re furnishing a single room or a whole home, our team will help you select the right pieces, layouts, and materials to reflect your lifestyle and elevate your space. We focus on proportion, flow, and timeless design—ensuring each selection feels cohesive, functional, and uniquely yours.
Stop by our Grand Central District showroom in St. Petersburg, FL to explore curated furniture collections, designer accessories, and custom solutions for your home.
Can I place an order online?
Yes. Online purchases are available for all items that we carry in-store.
- In-stock items: Available for in-store pickup or local delivery(with a small fee).
- Not in stock / custom items: Delivered to the address of your choice. Shipping options /costs vary based on size, vendor, and location.
Can I order a custom piece of furniture or art?
Absolutely. Many of our furniture vendors offer customizable fabrics, finishes, cushion fills, and configurations. Our local artist take commissions based on availability and project. Visit our showroom or email info@gibsonsoncentral.com to begin the process.
How long do custom orders take?
Quick Ship orders take roughly 2-4 weeks for production. Standard custom orders take roughly 8-12 weeks for production. Depending on vendor production schedule, production times can vary. Shipping to our local receiving warehouse takes 1-2 weeks. We’ll provide timelines during your order placement.
Do you offer local delivery?
Yes. We offer local delivery throughout St. Petersburg and nearby areas, including white-glove service for larger furniture. Fees vary by distance and item size.
Do you ship nationally?
Yes. Many items can be shipped anywhere in the U.S. Shipping costs depend on the item and destination. We will provide a quote at the time of purchase.
Do you offer white-glove delivery?
Yes. For oversized or custom furniture, we offer white-glove delivery, which includes placement, assembly, and packaging removal.
Do you offer in-store pickup?
Yes. In-store pickup is available for all in stock purchases and SOME small items on order. We will notify you when your order is ready via phone and email. You’ll have 7 days to pick up order.
What is your Return Policy?
At Gibson’s On Central, we value our customers and want you to be completely satisfied with your purchase. If for any reason you are not happy with your item, we offer the following return policy:
Returns & Exchanges
- Items not specified below may be returned within 30 days of purchase for exchange or store credit only.
- All returned items must be unused, in original packaging, and in resalable condition.
- A valid receipt or proof of purchase is required for all returns.
- A 25% administrative fee will be applied to any cancellation of custom or special orders before the order has been placed with a vendor.
Non-Returnable Items
- Special order items that have been placed with our vendors are final sale and cannot be returned or exchanged.
- Custom-made, floor sample, or clearance items are non-returnable and non-refundable.
Return Process
- Customers are responsible for any return shipping costs unless the item was received in damaged or defective condition.
- If an item arrives damaged, please report it within 24 hours of delivery for assistance.
- Any item that arrives damaged due to mishandling during the shipping process, MUST remain in the original shipping packaging for inspection in order to file a freight claim.
We appreciate your business and thank you for shopping at Gibson’s On Central! If you have any questions, feel free to contact us at info@gibsonsoncentral.com or by phone at 727-329-9990.
What forms of payment do you accept?
We accept:
- All major credit cards
- Shop Pay
Do you offer financing?
Yes! We offer financing through Shop Pay!
ORDERS
Can I place an order online?
Yes. Online purchases are available for items that we carry in-store.
- In-stock items: Available for in-store pickup or local delivery.
- Not in stock / custom items: Delivered to the address of your choice. Shipping options vary based on size, vendor, and location.
Can I order a custom piece?
Absolutely. Many of our furniture vendors offer customizable fabrics, finishes, cushion fills, and configurations. Visit our showroom or email info@gibsonsoncentral.com to begin the process.
How long do custom orders take?
Quick Ship orders take roughly 2-4 weeks for production. Standard custom orders take roughly 8-12 weeks for production. Depending on vendor production schedule, production times can vary. Shipping to our local receiving warehouse takes 1-2 weeks. We’ll provide timelines during your order placement.
SHIPPING,DELIVERY & PICKUP
Do you offer local delivery?
Yes. We offer local delivery throughout St. Petersburg and nearby areas, including white-glove service for larger furniture. Fees vary by distance and item size.
Do you ship nationally?
Yes. Many items can be shipped anywhere in the U.S. Shipping costs depend on the item and destination. We will provide
a quote at the time of purchase.
Do you offer white-glove delivery?
Yes. For oversized or custom furniture,
we offer white-glove delivery, which includes placement, assembly, and
packaging removal.
Do you offer in-store pickup?
Yes. In-store pickup is available for all
in-stock purchases. We will notify you when your order is ready.